Share with Support
If you need help with a specific project, you can give the Testable support team read-only access to it with a single click, with no need to share trial files or screenshot every setting manually.
How to share a project
Section titled “How to share a project”- Go to your project dashboard and find the project you need help with.
- Open the ”…” menu on the project card.
- Select “Share with support”.
That’s it. The support team can now view your project setup.
What support can and cannot see
Section titled “What support can and cannot see”| Support can | Support cannot |
|---|---|
| View your trial file and project settings | Make any changes to your project |
| See your stimuli and experiment structure | View your participants’ results |
| Review your setup options | Access any personal data |