Privacy Policy

At Testable, we are committed to protecting and respecting your privacy. We’ve updated our privacy policy (Policy) to ensure that we communicate to you, in the clearest way possible, how we treat personal information. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We encourage you to read this policy carefully. It will help you make informed decisions about sharing your personal information with us.

The defined terms in this Policy have the same meaning as in our Terms and Conditions, which you should read together with this Policy. By accessing our Website and using our Service, you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is Testable SRL, Romania. We can be contacted at

What personal information do we collect from the people that visit Testable, and what is our legal basis for collecting this information?

Testable is a provider of beautiful research software that’s simple, smart, and secure and gives researchers flexibility to create great-looking experiments. We care about our users’ privacy, and try to only collect necessary data - our legal basis for using your personal information will depend on the context in which we collect it.

When registering on our site, you are asked to enter your first and last name, academic email address (to verify your academic status) and your academic institution. We ask for this data in order to facilitate your use of our service, such as contacting you about important changes to the site or to your account. If you choose to post experiments on our sister platform Testable Minds for our subject pool to complete, this information (excluding your email address) will be made available to signed up users of Testable Minds. Our legal basis for collecting these mandatory pieces of information is for our legitimate business interests, where we are providing functionality

We may also collect and process data regarding your correspondence with us, your experiments posted on our platform and the data associated with them. We may also collect personal information from you when you use our service, contact our support team, or visit our website. This information is collected on the legal basis of our legitimate business interests.

In some circumstances, Testable may have to share some of your personal information if it is connected with a legal obligation we have, a government authority requests it or in response to a court order. The legal basis for this under the GDPR would be ‘legal obligation.’

In order to receive email newsletters from us or from third parties that are not directly about your account’s operation, we ask for your consent to send you these kind of emails, so using the basis of consent.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, participate in an experiment, browse experiments, surf the website, or use other site features to personalise your experience and to allow us to deliver the type of content you may be interested in.

How long will we keep your information?

We will not keep your information any longer than is necessary. If your account remains dormant (not signed into) for over two years, we will email you to clarify if you want your account to remain open, under the basis of legitimate interest.

Who do we share your information with?

Your information will only be accessible to authorised individuals in the Testable team or to third parties when relevant (eg third parties who process payments).

We do not sell or make available any information about you without your awareness.

How do we protect your information?

Your personal information is contained behind secured networks located in the EU and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Should a data breach occur, we will notify you via email within 7 business days. All monetary transactions are processed through a gateway provider and are not stored or processed on our servers.

Your rights

Right to access your personal data

You can request access to your personal data free of charge, although if the request is unfounded or excessive, we charge a reasonable fee to cover administrative costs. We will provide this information within one month of receipt in an electronic format.

Right to rectification

If the data we hold about you is inaccurate or incomplete, you are entitled to contact us to have that data rectified. We must respond within one month. If we decide not to take action, it is our duty to explain this to you - you then have a right to complain to the ICO and potentially could have a judicial remedy.

Right to erasure

You are entitled to ask for your personal data to be erased when:

  • Our processing of that data is no longer necessary for the original purpose
  • You withdraw your consent
  • You object to processing and there is no overriding legitimate interest for continuing the processing
  • The personal data was unlawfully processed
  • The personal data has to be erased to comply with a legal obligation

Right to restrict processing

We will restrict this when requested if:

  • The personal data we hold is inaccurate
  • Where processing is unlawful
  • We no longer need the personal data, but you need it for a legal claim

Right to data portability

You have the right to request your personal data from us in a machine-readable format, which you can then transmit to any other provider you wish to hold your data. We will respond with this information within one month.

Right to withdraw consent

You can do this at any time, either through your account or through a Testable email previously sent to you (just click on the unsubscribe link!)

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the experiments you saved for completing later. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information without your consent.

Third-party links

We do not currently include or offer third-party products or services on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using this email address:

Got a complaint about our use of your personal data?


Testable was developed with financial support from an Arts & Humanities Research Council grant (Science in Culture, RTS-2013-2017).

Part of the back-end infrastructure development was supported by an APS Teaching and Learning grant (2015).

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