Published on August 31, 2023
We’re thrilled to share some exciting news with you about upcoming changes to our platform that we’ve designed with your needs in mind. Starting from September 1, 2023, we’re updating our subscription tiers to make them more straightforward, beneficial, and aligned with our commitment to empowering your research efforts. This means saying goodbye to the old pay-as-you-go credit system and welcoming a new, streamlined structure.
Let’s dive into what’s changing with our different accounts:
For the full tier list and feature & benefits table click here
Every student and researcher with an academic email address will continue to have lifetime access to a free Basic Academic Testable account. On Basic Academic, you can continue to build as many experiments as you’d like and you gain full access to our Templates and Community Library.
Data collection on Basic Academic
If you wish to collect data anywhere else online, you will need to be subscribed to our Plus Academic or Pro Academic accounts or be included in a departmental license.
In the Plus Academic tier, we’re raising the bar to enhance your experience and it will be priced at $299/year per user. You get access to the full set of Plus features, like Project Collaboration, the in-editor Trial Previewer, and our latest feature: Realtime Fieldwork Insights. These features help you build experiments with ease, work with others, and keep a close eye on, and professionally report, your data collection. We’re also giving including $100 participant budget that will automatically be added to your account when you subscribe to Plus. You can instantly use this budget to set up a participant recruitment project on Testable Minds and explore the best way to collect quality data for your studies. If you ever get stuck, Plus Academic users also gain access to our live 1-on-1 Help Clinic with our research experts.
Data collection on Plus Academic
Participant recruitment on Plus Academic
If you only need to use Testable for a single Project, or a shorter amount of time, we also offer the option to upgrade to Plus Academic for a single month at a time for $99/month. This upgrade grants you all the same benefits and data collection privileges as the annual subscription, but you will not receive any free Minds budget.
For Basic Academic users (both existing and new), we’re offering a 1-month free trial of the Plus Academic tier. This is a fantastic opportunity to explore the advanced features that Plus offers. You can also try the new Plus if you are already subscribed to any legacy account before you decide to upgrade.
We’re introducing a brand-new Pro Academic tier priced at $699/year per user. This tier lets you enjoy unlimited data collection anywhere, $200 free Minds participant budget, and access to all Plus features. Additionally, Pro Academic users benefit from unlimited collaboration and priority email support. If you are a seasoned researcher conducting lots of online experiments, this is the all-breaks-off, full peace-of-mind premium package.
Data collection on Plus Academic
Participant recruitment on Plus Academic
You may have noticed that our legacy “Lab” group product is not featured here anymore. We are deliberately removing this option as it doesn’t reflect the way that actual Labs work and collaborate on research. Instead of the fixed-users and fixed-results-per-user model that we had before, we came up with a system that is much more flexible while still allowing for the simplified user management that the Lab license offered. Introducing…
We are now making it easier than ever for you to create, manage, and pay for your custom work group on Testable. In a new interface, you can select any number of accounts that you need. You may for example want one Pro Academic account for the main researcher to conduct most of the data collection, and another three Plus Academic accounts for their collaborators, which gives them access to all advanced Testable tools as well as collaboration. You will be able to pay for all accounts in one place and manage their lifecycles (renewals/cancellations) all from a revamped group management panel.
This feature will not be available on 1st September but will be launched shortly after.
We have also added an easy option to purchase an account on someone else’s behalf. For example, as a supervisor, it will be easy for you to upgrade a student’s account to Plus Academic so they can collect data and recruit participants for their thesis project, without having to deal with invoices or payments themselves.
This feature will not be available on 1st September but will be launched shortly after.
We also have a brand new department license available to allow all staff and students in your department to use Testable without restrictions. It offers comprehensive data collection everywhere, a generous discount on Testable Minds participant recruitment budget (10% instead of 30% on purchased budget), $1000 participant budget already included as well as access to all premium features. We also added new, exclusive support and governance benefits tailored to the needs of those in charge of managing research technology in the department. Contact us to enquire about a custom offer for your department.
As a general rule, you will be able to use any credits and subscriptions that you already purchased, in the same way as before until they run out, or until you choose to convert them towards an upgrade to our new plans.
If you currently have a Plus or Lab subscription, you can continue using it until it expires or upgrade to any of the new tiers at a pro-rated price. However, renewal of your old subscription or purchase of new credits won’t be possible.
As for your remaining credits, they can be used as usual until they run out or be transformed into vouchers for a subscription.
If you still have credits on your account after 1st of September, you have two options:
How is the value of my credits calculated?
If you decide to convert your credits, you need to convert all of your remaining credits at once, and they will be transformed into a discount corresponding to the average value of your credits.
That means that we’ll multiply the number of all your credits times the average purchase price you have paid for your credits in the lifetime of your account.
Here is a slightly more complex example to illustrate how this will happen. Don’t worry, Testable will do the calculations automatically at checkout.
After September 1st, Gill has 120 credits left on her account.
Do you still have an active (Legacy) Plus subscription? You can either keep it and use its benefits until your subscription expires, or you can convert your remaining months into a discounted upgrade to the new Plus Academic tier. With our new Plus Academic account, you can collect data without the need for credits (up to 500 a month!), you gain access to new features, such as project collaboration, and you also receive $100 free for participant recruitment on Testable Minds.
Here is how the value of your remaining Plus membership is calculated:
Of course, Testable will make all these calculations automatically, but here is an example to illustrate:
Our primary motivation for these updates is to enhance the synergy between Testable, our experiment-building software, and Testable Minds, our participant pool. Our unique identity verification system guarantees the most reliable data for your online studies, and by conducting your experiment building and participant recruiting on the same platform, we believe we can help you save time and effort.
Our new tiers are tailored to encourage the integrated use of Testable and Testable Minds, resulting in a smoother and more efficient research process.
Please note that these aren’t the only changes. There are more enhancements to the features of each tier, and all details will be available on our new website when it launches.
We are genuinely excited about these changes and look forward to continuing to support your research endeavors. Thank you for your continued trust in Testable.
